Shipping
Orders are delivered from Monday to Friday, from 8:00 am to 8:00 pm. We do not deliver on Saturday. Shipping costs vary depending on the size, weight and destination of the products in your shopping cart.
Free shipping is offered at the attainment of a certain amount, depending on the country of destination. The regulations in force may provide for restrictions on the quantity of products that can be purchased outside the European Union. In any case, once you enter the products in your shopping cart and the desired delivery address, the delivery costs are counted and displayed.
It is possible to ship to an address that is different from the billing address, for example to send a gift, as long as the billing country is the same as that of delivery.
To ensure the integrity of the package, all bottles are shipped in packages which preserve their integrity.
The shipment takes place on average within 2-3 working days from the date of the order. All orders are delivered by express courier in Europe and in the world with times that vary according to the destination. The transit times shown are indicative and are calculated from the date of shipment.
Farchioni assumes no responsibility for delays in customs clearance, but strives to minimise any inconvenience.
You can find all the details in the following table:
European Union
Shipping costs for n. of bottles
Italy | Shipping Time: 24-48 hours |
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Free Shipping: orders over 60€ |
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Bottles (750 ml) |
Weight in Kg | Price | |
From 3 to 48+ | From 0 to 80+ | 9,80 € | |
Austria, Germany |
Shipping Time: 2-4 days |
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Free Shipping: Not available |
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Bottles (750 ml) |
Weight in Kg | Price | |
From 0 to 12 | From 0 to 20 | 19,90 € | |
From 12 to 48 | From 21 to 80 | 49,90 € | |
Belgium, France, Luxembourg, Netherlands, Spain, UK |
Shipping Time: 2-4 days |
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Free Shipping: Not available |
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Bottles (750 ml) |
Weight in Kg | Price | |
From 0 to 12 | From 0 to 20 | 19,90 € | |
From 12 to 48 | From 21 to 80 | 49,90 € | |
Denmark, Ireland, Portugal, Finland, Sweden, Slovenia, Czech Rep., Slovak Rep. Poland, Greece, Hungary, Bulgaria, Estonia, Lithuania, Latvia, Romania |
Shipping Time: 3-5 days |
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Free Shipping: Not available |
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Bottles (750 ml) |
Weight in Kg | Price | |
From 0 to 12 | From 0 to 20 | 29,90 € | |
From 12 to 30 | From 21 to 50 | 79,90 € | |
Form 30 to 48 | From 21 to 80 | Not allowed |
Extra European Union
Shipping costs for n. of bottles
Switzerland, Norway, Liechtenstein |
Shipping Time: 5-7 days |
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Free Shipping: Not available |
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Bottles (750 ml) |
Weight in Kg | Price | |
From 0 to 3 | From 0 to 5 | 54,90 € | |
Form 3 to 6 | From 5 to 10 | 64,90 € | |
From 6 to 12 | From 10 to 20 | 125,90 € | |
From 12 to 18 | From 20 to 30 | 169,90 € | |
18+ | 30+ | Not allowed | |
Iceland | Shipping Time: 5-7 days |
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Free Shipping: Not available |
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Bottles (750 ml) |
Weight in Kg | Price | |
From 0 to 3 | From 0 to 5 | 54,90 € | |
From 3 to 6 | From 5 to 10 | 64,90 € | |
From 6 to 12 | From 10 to 20 | 125,90 € | |
From 12 to 18 | From 20 to 30 | 69,90 € | |
From 18 to 24 | From 30 to 40 | 203,90 € | |
From 24 to 30 | From 40 to 50 | 232,90 € | |
30+ | 50+ | On quotation | |
U.S.A. | Shipping Time: 10-15 days |
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Free Shipping: Not available |
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Bottles (750 ml) |
Weight in Kg | Price | |
From 0 to 3 | From 0 to 5 | 44,90 € | |
From 3 to 6 | From 5 to 10 | 59,90 € | |
From 6 to 12 | From 10 to 20 | 94,90 € | |
From 12 to 18 | From 20 to 30 | 69,90 € | |
From 18 to 24 | From 30 to 40 | 142,90 € | |
From 24 to 30 | From 40 to 50 | 189,90 € | |
From 30 to 36 | From 50 to 60 | 236,90 € | |
From 36 to 47 | Form 50 to 60 | 284,90 € | |
until 48 | From 60 to 80 | 379,90 € | |
48+ | 80+ | Not allowed | |
Canada | Shipping Time: 7-10 days |
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Free Shipping: Not available |
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Bottles (750 ml) |
Weight in Kg | Price | |
From 0 to 3 | From 0 to 5 | 44,90 € | |
From 3 to 6 | From 5 to 10 | 64,90 € | |
From 6 to 12 | From 10 to 20 | 94,90 € | |
From 12 to 18 | From 20 to 30 | 94,90 € | |
From 18 to 24 | From 30 to 40 | 134,90 € | |
From 24 to 30 | From 40 to 50 | 169,90 € | |
From 30 to 36 | From 50 to 60 | 184,90 € | |
From 36 to 47 | From 50 to 60 | 214,90 € | |
until 48 | From 60 to 80 | Not allowed | |
48+ | 80+ | Not allowed | |
Colombia, Taiwan |
Shipping Time: 4-5 days |
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Free Shipping: Not available |
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Bottles (750 ml) |
Weight in Kg | Price | |
From 0 to 3 | From 0 to 5 | 105,90 € | |
From 3 to 6 | From 5 to 10 | 141,90 € | |
6+ | 10+ | Not allowed | |
Singapore | Shipping Time: 4-5 days |
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Free Shipping: Not available |
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Bottles (750 ml) |
Weight in Kg | Price | |
From 0 to 3 | From 0 to 5 | 74,90 € | |
From 3 to 6 | From 5 to 10 | 109,90 € | |
From 6 to 12 | From 10 to 20 | 164,90 € | |
From 12 to 18 | From 20 to 30 | 259,90 € | |
From 18 to 24 | From 30 to 40 | 309,90 € | |
24+ | 40+ | Not allowed | |
Japan, Australia, Hong Kong, New Zealand |
Shipping Time: 4-5 days |
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Free Shipping: Not available |
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Bottles (750 ml) |
Weight in Kg | Price | |
From 0 to 3 | From 0 to 5 | 74,90 € | |
From 3 to 6 | From 5 to 10 | 109,90 € | |
From 6 to 12 | From 10 to 20 | 164,90 € | |
12+ | 20+ | Not allowed | |
China | Shipping Time: 4-5 days |
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Free Shipping: Not available |
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Bottles (750 ml) |
Weight in Kg | Price | |
From 0 to 3 | From 0 to 5 | 109,90 € | |
From 3 to 6 | From 5 to 10 | 159,90 € | |
From 6 to 12 | From 10 to 20 | 249,90 € | |
12+ | 20+ | Not allowed | |
Thailand | Shipping Time: 4-5 days |
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Free Shipping: Not available |
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Bottles (750 ml) |
Weight in Kg | Price | |
From 0 to 3 | From 0 to 5 | 102,90 € | |
From 3 to 6 | From 5 to 10 | 127,90 € | |
From 6 to 12 | From 10 to 20 | 165,90 € | |
12+ | 20+ | Not allowed | |
Israel, South Africa |
Shipping time: 4-5 days |
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Free Shipping: Not available |
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Bottles (750 ml) |
Weight in Kg | Price | |
From 0 to 3 | From 0 to 5 | 119,90 € | |
From 3 to 6 | From 5 to 10 | 149,90 € | |
From 6 to 12 | From 10 to 20 | 259,90 € | |
12+ | 20+ | Not allowed |
Reduced Format (<= 375 ml) = 1/2 bottles 750 ml |
Magnum Format (> 750 ml) = 2 bottles 750 ml |
Tin Format (> 2 L) = by weight |
Taxes and duties
The Purchase Order does not include the cost of any customs duties which could be charged for orders placed outside of the European Union. It will be the responsibility of the customer to pay the amount due for the customs clearance of the order.
Thanks to Farchioni’s trade agreements, customs duties are not due for shipments to the United States.
Order tracking
After having placed an order, you will receive a confirmation email containing the details of the purchase. When the pack leaves the producer, the shipping company will send you a second email containing the link to follow the journey of the order and view the estimated day of delivery.
Returns for defective or non-conforming goods
If there are errors in the product or products delivered, you must promptly notify it to the email address shop@farchioni.it, indicating the problem encountered and specifying:
- first name and surname
- order number
- detailed description of the defect found
- attach accompanying photographs
- make available to “Farchioni” the product believed to be defective.
The company will verify the defects complained of and, if found, the customer will be entitled to the replacement of the product or products, upon notice to the customer’s email address.
Farchioni will replace the defective product or products at its own expense, assuming the costs of returns. In the event that the products initially requested by the customer are out of stock, the company will reimburse the sum paid by the customer as soon as possible and in any case within 3 (three) days from receipt of the authorisation notification from Farchioni.
If the customer should receive a package from the shipper that is damaged or stained by leakage of product from damaged bottles, the company invites the customer to reject the shipment. In this case, Farchioni will have the entire shipment returned. All the costs of the return of the damaged order and subsequent costs for any new sending of the product, in the shortest possible time, are of course to be borne by the company.
Right of withdrawal
Although art. 52 of Legislative Decree 21/2014 allows the customer to exercise the right of withdrawal (i.e. the right to return the goods, for any reason and without justifications and without anything being charged to him or her) after no. 14 (fourteen) days from delivery of the goods, the company gives the customer the broader term of no. 30 (thirty) days from delivery of the goods. Therefore, the customer may exercise the right of withdrawal within no. 30 (thirty) days from the date of entry into possession of the goods ordered, simply by informing Farchioni.
In accordance with article 59, letters c), d) and e) of the Consumer Code, the right of withdrawal cannot be exercised for:
- Made-to-specifications products or ones that are clearly personalised;
- Products which are liable to deteriorate or alter quickly;
- Sealed products that do not lend themselves to being returned for reasons of hygiene or related to the protection of health that have been opened after the delivery.
The right of withdrawal may be exercised by submitting any explicit statement of the decision to withdraw from the contract:
- via e-mail a shop@farchioni.it
- via ordinary mail (Farchioni Olii Spa, Via Madonna del Puglia, 1 06035 Gualdo Cattaneo – Perugia – Italy – Courteous Attention Farchioni Customer Service.
To exercise the right of withdrawal the customer can use the following form on the basis of the regulations in force.